At Homi Pets, we’re always happy to hear from you! Whether you have questions about your order, need help choosing the right product for your pet, or simply want to share feedback, our team is here to assist. You can reach us by email at info@homipets.com

Company Details:
Homi Pets is operated by ZOBAIDI LTD, registered in the United Kingdom under company number 14607399.
Address: Dephna House, 7 Coronation Rd, London NW10 7PQ, United Kingdom

Phone: +447848179114

Customer Service Hours: 
Monday to Friday: 9:00 AM – 5:00 PM (GMT)

We do our best to reply to your e-mail within 1–2 business days

FAQ

What payments do HomiPets accept?

Accepted payment methods include American Express,Apple Pay,Diners Club,Discover,Google Pay,Maestro,MasterCard,PayPal,Shop Pay,Union Pay,Visa

You can also visit out Billing Terms and Conditions for more information

How fast is HomiPets shipping?

Free shipping is offered on all orders within the United Kingdom.

Orders
are handled Monday through Friday. The cutoff time is 5:00 PM (GMT);
orders placed after that time will begin processing the next business
day.

Handling time is 1–2 business days.

Transit (delivery) time is 6–8 business days.

7–10 business days for delivery.

Visit our Shipping Policy for more information

What is HomiPets return policy?

30 days return window from the day you receive your order to return items, to initiate a return, email our team at info@homipets.com

and we will be happy to assist you!

Visit our Return Policy for more information

How can I contact HomiPets?

You can contact us anytime!

Email: info@homipets.com

Phone: +447848179114

Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (GMT)

We do our best to reply to your e-mail within 1–2 business days.

Visit our Contact Us for more information